Archive for January, 2008

Thought Leader Finder

Posted by Jeremy on January 31st, 2008

I’ve been doing a great deal of reading on machine learning, collective intelligence and other applications for statistical analysis.

I’ve become one of those mouth-breathing weirdos that enjoys the statistics and methodology portion of their social science classes…and this frightens me. No funny smell or obnoxious verbatim quotations of Monty Python yet!

Here’s a analysis engine that would converge a number of algorithms into a coherent package that would scare the jibblies of a great many politicos.

In this case you would take news feeds, blogs, newspaper editorials, PR documents from relevant organizations and the like and feed them to a computer.

An initial filter would be applied to exclude irrelevant documents - this would be a supervised algorithm similar to those applied to spam filters. Only, in this case it would filter in all articles relevant to climate change.

So we’ve got a big pile of texts relating to climate change the next step is to cluster them in terms of their stance on specific issues. We would then create a clustering machine that groups articles together based on rhetorical usage. So articles written using the same keywords, phrases, sentence structures. It would, by its nature also group those documents which are similar in stance on particular issues (since people who share the same opinions TEND to use the same vocabulary to describe the problems and to cite the same facts). Since this clustering algorithm sorts on rhetorical usage it sorts people based more on how they view the problem than what particular solution they derive.

Two more algorithms can be applied to derive some valuable insight. The first is a timeline analysis - if you notice there’s a group of authors or content outlets whose use of language tends to precede that of the larger group you can correlate the two groups.

Moreover, you can also perform so-called stereotype analysis wherein an author is statistically HIGHLY representative of the group - knowing the variance within the group and the probability of a stereotype can really help identify what is and is not a highly mobilized group of people. This is especially useful for groups whose rhetorical leaders are different from official power structures.

Moreover, correlation is more useful than causation. When you can find individuals that correlate HIGHLY with the larger group you can use them to test stimulus on the larger group, this is idea behind focus groups - testing it on a small group of people reduces the risk of an individual product’s failure. A less-discussed aspect of focus groups is that even when participants reject or dislike the product, the process and procedure of the focus group program has by-far the greatest influence on their opinion of the company.

Taking part in the process improves sentiment MUCH more than receiving a high-quality product We intuitively understand this when we eat burnt homemade cookies or use wobbly shelves we made ourselves.

Everybody understand the value of a mouthpiece but mouthpieces are, in general, a result of the IMPOSED celebrity of a person, not necessarily the fidelity with which their message corresponds with their respective group - see Lou Dobbs on CNN speaking “for Americans” who are of course an entirely homogenous group of hivemind ants. Instead he’s a mouth piece because he uses the sympathies of his audience to insert NEW learned behaviours and mechanisms.

This “though leader finder” machine reverses the process by allowing media organizations to detect and selectively raise the profile of HIGHLY REPRESENTATIVE individual voices.

Open Source Open Access @ UofT

Posted by Jeremy on January 30th, 2008

This took way too long for me to discover. Open Source | Open Access at University of Toronto may be the answer to many of the questions I’ve been looking for.

Firstly, I’ve been grappling with this damn Mozilla / POL 108 project and attempting to figure out a place for MUG@TU (or any of the several other projects I’ve got going on up here (by which I mean my brain)). Open Source | Open Access seems like as good a place as any to plug into.

Secondly, I’ve been looking to start (or revive) a cross-disciplinary open source / IT association here at UofT and I think I may have found my org. OSOAUT isn’t dead, but it certainly doesn’t have the vitality that it could.

It seems to be more academic and research oriented than I think it should be.

Moreover, I think I could represent the IR / P&C faculties pretty strongly in this arena and push to get some research/tools developed within the structure as a vast majority of the research seems very dedicated to the natural sciences.

The Citizen’s Lab, which is the civil society flipside to the kind of things I want to study, would be a brilliant partner for the kind of organization I would like to form. The irony of course is that mine would have to be a grassroots organization whereas the Citizens Lab has financing and official support from the Uni.

Discussing the opportunities for ICT and the social sciences is a discussion worth having and one that I don’t think is happening enough - particularly outside the confines of the firm.

Knowledge management, decision support, data mining, text mining, social network analysis tools and other software shouldn’t be foreign, scary or useless to future politicos. They need to learn this stuff to hold competitive edge over a) the entrenched Gen Xers and Boomers and b) the uber-wealthy tech business people who won’t be staying out of politics for very long.

Bill Gates 2.0 is coming and he won’t be content with just starting a charity.

MUG@TU - Mozilla User Group @ Toronto Universities

Posted by Jeremy on January 24th, 2008

So, for my political science class we’re tasked with learning about social entrepreneurialism by doing it ourselves. We pick a thematic stream at the beginning of the year that will be the focus for all of our various assignments in the course - including a group project done collaboratively with the people who chose the same theme.

I, being the geek that I am, chose “Access to technology.” Now, my essay deals with the organizational challenges within open source communities and companies that attempt to fulfill this challenge on a global level - making software anyone from anywhere can (and would want to) use. The group project mandates that we explore the theme on a local level - to learn the practical implications of making things like this happen with real people, rather than academic analysis of these groups in the abstract.

It’s a pretty cool idea. So cool, in fact, that such a engaging mandate needs to be met with an engaging project. The first step in the process is to pick an organization that has local representation in Toronto - pretty easy really considering the prominence within the country. After about two minutes of browsing lists of local orgs I recalled that Mozilla had offices here in Toronto and immediately set upon Mozilla corp as my group of interest.

So my group is studying the history and evolution of Mozilla, the political structures within the organization and the context in which Mozilla exists as an open source company and how these relate to the themes of access to technology, global networks and social entrepreneurialism. The deliverable that we’re being marked on is a presentation describing our findings and efforts with a project on which the team has worked.

Obviously developing software for Mozilla is out of the question given the skillset of my group - so some sort of FireFox extension ain’t happening. Moreover, I think by focusing on the software itself we miss the main point and value statement of Mozilla and organizations like it.

The initial idea was to investigate opportunities for growth in adoption of Mozilla products - primarily FireFox. The team would research organizations or institutions that haven’t yet abandoned the Big Blue E and aid them in transitioning from the old software to the new by training them and their staff on the new product and its value. We’d also value-add by brokering a line of communication from them to Mozilla by examining unfulfilled or partially fulfilled requirements in the software and suggesting ways that Mozilla coudl improve their product. Essentially championing the interests of this organization within the Mozilla community so that said organization didn’t have to do so itself (I also took note that this could be a viable business model).

However, Mozilla isn’t FireFox. It’s an informal community, a formal organization, a legal structure (the license), and a methodology for software development. THESE are the important aspects of Mozilla and this is what I hope to discuss in my report AND address in the project - primarily because Mozilla is staightforward to relate to political science whereas FireFox requires conceptually going through Mozilla to discuss any PoliSci aspects. So cut out the middle man.

So what kind of project would work? Firstly, I thought the above method was too one-directional, it didn’t capture the essence of open source which is the interplay between evangelism and involvement. Proprietary is offered, more or less on a take-it-or-leave it basis wherein customers can request changes at best. FLOSS allows users to inject those desired changes into the software (subject to community approval of course). However, there’s a significant disconnect between users, community developers and organizational leaders. What can fill that gap? A user group!

The concept here is an organization the facilitates a three way discourse between the community of people who make the software, the world of people, organizations etc who USE the software and finally the organization that controls the software; Mozilla.

Imagine I’m a graduate student in information studies @ UofT and I want to do a project on the esthetics of information and I want to build a software application that does visualization of info. I’m not a software developer but I don’t have the money to pay for development - how do I get this made? One way is to go to the CompSci people and request an academic brokerage to connect me with an undergrad who’s looking for development work and the two of us can work together to build the software.

What if we had a organization dedicated to doing just that with Mozilla software? What if you had a cool idea for an extension and were trying to find ways to get it done? Or you BUILT an extension and you’re trying to find people to use it?

These are questions that Mozilla User Group @ Toronto Universities (MUG@TU, like the villain in Zoolander) can answer. MUG@TU will also actively look for problems around campus to solve using the toolchest of process, community, software, management that Mozilla provides. It’ll act as an evangelistic body for Mozilla within the communities of Toronto area Universities (UofT, Ryerson, York & OCAD). With a combined enrollment of over 70,000 students there are a LOT of opportunities for involvement.

Spread Firefox is great for those who don’t have connection to large (huge, in this case) communities or organizations upon which to foist Mozilla. By encouraging potential users to seek out MUG@TU to solve their communications problems and by advertising the availability of Mozilla products for all sorts of things besides web browsing I think we extend the upper-growth limit exponentially.

Now, if only I could get the Mozilla people on board we could have something.

The Air ain’t so hot.

Posted by Jeremy on January 23rd, 2008

Okay, so I haven’t actually USED the damn device but it doesn’t take a great deal of imagination to look at a stack of paper 0.76 inches thick and imagine it an Apple branded paperweight.

What’s my beef? This “device” (I’m hesitant to call it a laptop or a UMPC) is so typically neo-Jobs Apple it makes me sick. As a rabid MacAddict (7 years worth of the very magazine - not a month missed) since way back in the Old Jobs days I can tell you that the decisions, while financially sound, have bankrupted the company of all that made it “insanely great.”

It’s become the bastion of antagonism to the open source movement - it capitalizes on, without contributing to the society by stealing the technology and releasing inferior overpriced merchandise, wrapping it in pretty aluminum and convincing nerds that having an APPLE laptop (rather than a ThinkPad) is more likely to get them laid.

MacOS X WAS brilliant, now it is just good. While its much heralded simplicity and ease of use is arguable, I’ll concede that it is at least more usable and stable than Windows and more usable than most Linux distros. It however, has become the largely useless feature-bloated Windows ME for Mac. My issue, however, is not with the operating system, it is with the hardware on which they release it.

The Air is a monumental exercise in cash burning and trust-fund child solicitation. No serious person who isn’t reprehensibly wealthy would ever buy this thing. It has the specification of a 2 year-old laptop - my ancient Toshiba (which I purchased brand-new for 3 hundred dollars less than the cheapest Air) outperforms the bloody thing on every front.

Apple actually states on the site that you don’t sacrifice performance for the slim form factor - that’s an outright lie, not just a marketing distortion, it’s a straight-up falsehood.

If the Air retailed for the same price as the bottom-end MacBook I might not be so disgusted with it - but starting at $1800 it is insulting to consumer intelligence.

Anyone who’s EVER studied people’s issues with laptops (I have) knows that thickness is NOT even close to people’s chief complaint. Weight, heat and battery life are virtually all people care about. Some people actually complain that old supposedly “clunky” laptops are too thin and feel fragile. Moreover, those people who avoid laptops do so because they can’t upgrade them in the same way the can their desktop, now Apple has done away with even that level of post-purchase customization.

Apple thinks it can pull another iMac by removing a device from the system that is considered ubiquitous - the removable media bay. When Apple turfed the floppy it did so on the logic that everyone would be using CDs - a superior replacement technology. Optical media hasn’t been replaced, it’s evolved. Apple, instead of taking a side on the format wars (Blu-Ray would’ve cut into profits) evades the issue and hurts the customer instead.

As someone who is seriously into technology that actually makes life better and provides services and features that do useful things and provide meaning - Apple has utterly dismantled my loyalty. It does what Windows and Linux did 2 years ago, gives it a pretty set of icons and calls it innovation. It takes what should be an open medium of exchange and devices that should be customizable, and closes the doors to customer input and locks out competition in reprehensible way.

The clean-line Apple fetishism isn’t a testament to their designers, since their products are in the long-term LESS usable than their PC equivalents, it’s a testament to their lawyers who attack like hungry wolves all comers who encroach on their style.

Apple used to rely on the old underdog sentiment for support and patience with their often bizarre foibles (see the eMac, Anniversery Edition Mac, Mac OS 8). Now they’ve managed to surround their products with some euphoria-inducing pixie dust that destroys any objective rational asssesment by their customers - see iPhone/iPod touch, neo-Nano, Mac OS 10.(X+2).

Hopefully, intelligent people who don’t like wasting money will take note and hold Apple to the wall - innovating in ways that make your products worse not better and putting on a marketing song-and-dance is dumb.

With the entry into the field of the ultra-cheap (Eee PC, XO) or the UMPC-category, the Air reminds me of the G4 cube, an engineering stunt not a useful product. Only now, Apple has managed to createa buzz machine that surrounds even their duds with mystique and wonder.

Everyone, rightly, mocked the Palm Foleo for being overpriced and underperforming (Palm pulled the Foleo before going to market). Somehow people have missed that the very same logic applies to the Apple Air - but the assessment is that Apple can do no wrong; it can and it has.

Both Palm and Apple, who are and were leaders in their respective design fields have to get out of fixing the problems their companies had in the 1990s. Jobs shut out third parties so he could easily reshape Apple into the monochrome-logoed ultra-chic corporation we know today, the logic then doesn’t hold true now. Even better, Apple should get out of the PC manufacturing market completely and license it - get some real innovation rather than hiring packaging designers to make laptops.

Apparently, I like only expensive education

Posted by Jeremy on January 22nd, 2008

As I am eternally presumptuous, I’ve been looking at various graduate degree programs that would fit nicely into my projected “knowledge set.” Essentially I want to combine research in organizational behaviour, international relations, information & communications technology, peace and conflict studies, knowledge management, policy analysis, strategic studies, intelligence and decision theory to develop tools for policy decision makers and international relations actors (governments, NGO, TNC, GCS).

Nobody ever accused me of being unambitious…or won’t anymore at least.

I found what would be the perfect masters - the MSc in Decision Sciences from the London School of Economics . How cool is that!

It’s pretty exciting though that there’s no degree that hits spot on exactly what I want to cover. The more I look at it, the more it looks like I’m actually studying a good chunk of cybernetic theory as applied to public policy systems - which is totally awesome.

I am disheartened, however, at the loss of Thomas Homer-Dixon from UofT’s venerable faculty to upstart Balsillie School of International Affairs. THD was a big inspiration for a cross-disciplinary student for myself and I am disappointed that I won’t get the opportunity to study under his professorial tutelage.

Canadian Sponsor Scandal - a new one

Posted by Jeremy on January 10th, 2008

Perusing the pages of Revenue, the trade journal for online marketing I stumbled upon a two page placement from a company called “ Canadian Sponsors.com“.

What stood out to me was the not-so-subtle copyright infringement in their logo.

It looks more than supiciously like the Liberal party of Canada’s logo…almost like their designer took the vector logo available on the Liberal party website.

Judge for yourself:

against

The Maple Leaf is primarily what I’m talking about…they’ve removed the horizon/crescent.

Any Liberal party lawyers reading this may want to send some stern mail.

Lesson Nine: Get Modern

Posted by Jeremy on January 3rd, 2008

I’ll be sure get around to do a full review of the book at some later date but I thought I should commit to writing my thoughts on this particular chapter in Warren Kinsella’s book “The War Room.”

War Room provides an intriguing and entertaining guide to the techniques of political savagery. Precious intellectual discussion isn’t Kinsella’s field and this holds true for the book. In the chapter titled “Lesson Nine: Get Modern,” Kinsella provides a luddite’s view of the technical realm that echoes what he says on his blog.

However, one particular statement caught my attention because it’s something Taylor Owen, David Eaves, countless others and myself have been saying for some time and I’m glad that it’s taken traction with (at least some of) the political elite (former or current)

Many newspapers have responded to the blogger threat in precisely the wrong way. Instead of making content easier to access, like blogs do, a few newspapers have placed some or all of their content behind subscription walls and registration forms and whatnot. That wouldn’t be a problem if (a) Internet-age people were in any way patient and (b) Internet-age people believed in paying and/or registering for things online….In the new media environment, everyone is cheap and in a rush: they’re used to getting stuff for free and in a matter of seconds too.

So where’s the missing piece? What does the CTVGlobeMedia (owners of the Globe & Mail) understand that we (Taylor, David, Mr. Kinsella, the entire blogosphere, the NYT and myself) do not understand?