My suspicion of the under-informedness of both the Canadian media and Ottawa is continually reinforced - this article, stands as evidence.
OpenText is a very large software company, the largest in Canada - distributing poorly constructed, over-complicated CMS and ERP software to company’s who pay too much money for them - the Canadian government just added itself to OpenText’s list of suckers client.
The Globe & Mail also gets it wrong:
Many companies have begun to use Web 2.0 tools such as wikis and blogs internally as a way of sharing information and promoting communication between employees and departments.
Web 2.0 is not a series of tools (or tubes) - Wikis are not, of themselves, Web 2.0. You can’t magically make yourself a social enterprise by installing a wiki - especially one that costs thousands of dollars and is still inferior to the totally free alternatives. Wikipedia became web 2.0 because it harness the power of the masses and leveraged network effects.
Web 2.0 sub-systems are those which improve the more people adopt them. Creating a new interface to a closed system doesn’t open that system - which is the point. A good litmus test for a Web 2.0 app, ask yourself, “Is there a maximum number of intended users for my application?” If you answer yes, chances are good your application isn’t Web 2.0.
OpenText doesn’t know how to make products like that. They’re a big-iron big-pricetag development house to build applications useful to pharmaceutical companies, they are not the avenue to creating the transparency. They can do some impressive things with content management, OpenText has a lot of knowledge retrieval systems that a good - for 1994.
Where’s the semantic web data layer? Where’s the web service and open source tool integration? Where are the mechanisms for large scale constituent interaction? These are tools that don’t exist in the OpenText line-up, have a look for yourself.
This is a very impressive list of products - virtually the gamut of Web 1.0 content and community management apps. These are not the tools Ottawa needs, this is more of what they already have.
Have a look at OpenText’s vision for Enterprise 2.0. Decide for yourself if that sounds like a decentralized, socially driven, network based architecture for open, standards-based information exchange.